Shipping
Shipping and delivery
Everything about how your vaya order gets to you: fast processing, full tracking, and free shipping over $50.
At a glance
What to expect
Details
Good to know
When will my order ship?
When will my order ship?
Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). You'll get a confirmation email right away, and a second email with your tracking link once it ships.
How much does shipping cost?
How much does shipping cost?
Shipping is free on orders over $50. For orders under $50, a flat shipping rate is calculated and shown at checkout before you pay.
How long will delivery take?
How long will delivery take?
Standard delivery typically takes 8–11 business days from dispatch. Estimates can vary with carrier delays, customs, or holidays.
How do I track my order?
How do I track my order?
Once your order ships, we email you a tracking link. You can also check status anytime on our Track Order page.
Need to change your address or have an issue?
Need to change your address or have an issue?
Email info@vayahair.com with your order number as soon as possible and we'll help. Every order is backed by our 60-day money-back guarantee.
Need help?
We've got you
Questions about shipping or your order? Email info@vayahair.com and our team will reply within 1–2 business days.
